Making your service intersex friendly

Important notice: this document was published in 2014 and should no longer be cited as current good practice. For current guidance, see our pages on:

Making your service intersex friendly
With kind support from ACON, we are delighted to announce “Making your service intersex-friendly”, a short guide to making services intersex-inclusive. We hope that it will help organisations and businesses across Australia to better understand intersex and people with intersex variations, and better respond to community needs.

The guide addresses the following issues:

  • Who are intersex people, and what do intersex clients need?
  • Data collection on intersex, sexual orientation and gender.
  • An example intake form.
  • Anti-discrimination law.
  • Disclosure and speaking up.
  • Inclusive language.
  • Body diversity issues.
  • What health issues intersex people face.
  • Services and resources.

This leaflet is a short version of the information in the Employers’ guide to intersex inclusion – read the full guide for lots more information.



More information on issues raised in Making your service intersex friendly:

More information

Related resources

Intersex in the workplace introduces information for employers and unions on intersex people and issues in the workplace. This also contains links to resources developed in collaboration with partners, and by UNISON in the UK.

Intersex for allies introduces intersex issues to a broad audience. Available to read online, or download as a PDF and print.

Information for parents introduces intersex for parents. We hope that our page for parents will be helpful to you if you have a new baby or if you’re planning a pregnancy, or you’ve recently discovered that your child has an intersex trait, sometimes called a “DSD” or “disorder of sex development“. Available to read online.